Refund & Return Policy

Effective Date: [01.08.2025]

At Blooms Boutique, we want you to love your purchase. If for any reason you are not fully satisfied, our Refund and Returns Policy will guide you through the process.

1. Returns

  • Items may be returned within 14 days of receiving your order.

  • Products must be unused, unworn, unwashed, and in their original packaging with tags attached.

  • Certain items such as sale items, intimate wear, or custom-made products are not eligible for return.

2. Refunds

  • Once we receive and inspect your returned item, we will notify you of the status.

  • Approved refunds will be processed to your original method of payment within 7–10 business days.

  • Shipping charges are non-refundable (unless the return is due to our error, such as wrong or damaged item).

3. Exchanges

  • We only replace items if they are defective, damaged, or in the wrong size/color (subject to availability).

  • To request an exchange, please contact us before sending the product back.

4. Return Shipping

  • Customers are responsible for the return shipping costs, except in cases of defective or wrong items sent.

  • We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

5. Non-Returnable Items

  • Gift cards

  • Sale/clearance items

  • Personal care items (earrings, undergarments, etc.)

6. How to Start a Return

To initiate a return, please contact us at:

Email: [email protected] , [email protected]
Phone: +91 7736655972

Please include your order number and the reason for your return in your message.

7. Late or Missing Refunds

  • If you haven’t received your refund within the timeframe, first check with your bank or card provider.

  • If the issue continues, contact us and we will assist further.